Privacy Policy

This Privacy Policy explains how AivoraDolls (“we”, “our”, “the Company”) collects, uses, protects, and manages your personal information when you visit our website or purchase our products.
Your privacy and security are extremely important to us, especially given the sensitive nature of the products we provide.

1. Information We Collect

We may collect the following categories of personal information when you interact with our website:

Contact Information: name, email address, phone number
Shipping Information: delivery address, recipient details
Order Information: product selections, order history, payment confirmation
Technical Information: device type, browser type, IP address, cookies, usage analytics
Support Information: messages, requests, and communications with our team

We do not collect or store full credit card information; all payments are processed securely through third-party payment providers.

2. How We Use Your Information

We use your information for purposes including, but not limited to:

Processing and fulfilling orders
Providing discreet packaging and secure delivery
Verifying payment and preventing fraud
Customer support and after-sales assistance
Website optimization and performance improvements
Sending order updates, tracking details, and service notifications

We will only use your information for legitimate operational reasons and never for unrelated purposes.

3. Discreet Handling of Personal Information

We understand the sensitive nature of adult products.
All personal information is handled discreetly and only shared when necessary for:

Order production
Shipping and logistics
Customs clearance where legally required
Payment verification

No product names, adult terms, or sensitive descriptions appear on:

Shipping labels
Billing descriptions (depending on payment provider)
Email subject lines
Packaging

4. Information Sharing

We do not sell, rent, or trade personal information to third parties.

We may share information only with:

Trusted payment processors
Verified manufacturing partners (production only)
Logistics and courier providers
Customer support platforms

Each partner is required to use your data solely to complete your order or provide essential services.

5. Data Security

We use industry-standard security measures to protect your information, including:

Secure encrypted checkout (SSL/HTTPS)
Firewall and access-controlled servers
Encrypted data transmission between systems
Limited employee access to personal data

While no system is entirely immune to vulnerabilities, we take all reasonable steps to protect your personal information against unauthorized access, alteration, loss, or misuse.

6. Cookies & Website Tracking

Our website uses cookies and analytical tracking technologies to improve:

Website performance
User experience
Page speed and load times
Error detection and security monitoring

You may disable cookies in your browser settings, but doing so may affect website functionality.

7. Data Retention

We retain personal information only for as long as needed to:

Complete your order
Offer customer support
Comply with record-keeping requirements
Improve our service quality

Once information is no longer required, we securely delete or anonymize it.

8. Your Rights & Choices

You may request the following at any time:

Access to the personal information we hold
Correction of inaccurate information
Deletion of data that is no longer required
Update of email preferences or communication settings

To submit a privacy-related request, contact us using the details below.

9. Third-Party Services

Our website may contain links to external service providers or tools.
These third parties have their own privacy practices, and we are not responsible for their policies or actions.
We recommend reviewing their privacy notices if you interact with them.

10. Children’s Privacy

Our website and products are strictly intended for adults aged 18 or older.
We do not knowingly collect information from minors.
If you believe information has been collected from a minor, please contact us immediately.

11. International Transfers

Your information may be processed in countries where we operate or work with trusted partners.
We take appropriate steps to ensure that international transfers are handled securely and in accordance with applicable privacy standards.

12. Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in technology, legal requirements, or business practices.
The latest version will always be available on this page.

13. Contact Us

For questions, privacy requests, or concerns about data handling, please contact our privacy team:

Email: support@aivoradolls.com
Website: https://aivoradolls.com

We typically respond within 24–48 hours.